Telecel Ghana has announced an upcoming review of its internet and voice prices, set to take effect on Monday, August 12, 2024. The telecommunications company aims to offer more affordable and reliable internet access to its customers, although the news has sparked mixed reactions among users.
Many Telecel customers have expressed concerns about the potential for price increases, with some worried that the review could negatively impact their ability to access affordable internet services. Business owners and students, in particular, have highlighted the importance of maintaining low prices while also improving service quality.
James, a business owner, emphasized the need for consistent and reliable internet connectivity, especially for small businesses that rely heavily on online services. Similarly, Kobby, a student, expressed frustration with slow internet speeds and hoped that the review would lead to improvements in connectivity without significant price hikes.
As a major telecommunications provider in Ghana, Telecel faces the challenge of balancing affordability with service quality. Customers are looking for a fair and inclusive review that addresses the needs of all users, particularly those from lower-income backgrounds, while fostering digital equity across the country.