The US Embassy in Accra has transitioned to a new visa services provider, effective August 26, 2024, marking a significant change in the visa application process for Ghanaians. The new provider replaces the previous one, which faced criticism over technical issues and long wait times. The updated service is expected to streamline the process, offering improved user experience and faster access to visa-related services.
Applicants are now required to create a user account on the new provider’s website to access various services, such as updating delivery preferences and scheduling interviews. The US Embassy has assured that all existing nonimmigrant visa interview appointments remain valid under the new system. However, those who did not receive a response to expedited appointment requests before August 16 must resubmit their applications through the new platform.
The transition aims to address long-standing challenges in the visa application process, providing a more efficient and user-friendly experience for applicants. The Embassy emphasized the importance of applicants familiarizing themselves with the new system to ensure a smooth transition. The change is part of broader efforts to improve consular services in Ghana.
Visa applicants are encouraged to visit the new service provider’s website to create accounts and access necessary services. The Embassy has pledged to continue working towards enhancing the visa application process, ensuring that Ghanaians receive timely and effective support.