MTN Ghana CEO Recounts Mobile Money Scam Experience
MTN Ghana’s Chief Executive Officer, Stephen Blewett, has shared a personal experience of nearly falling victim to a mobile money scam, highlighting the increasing threat of fraud in the country.
Speaking on his first anniversary as MTN Ghana CEO, Blewett revealed that the incident took place during his first month in office when a fraudster attempted to deceive him over the phone.
Scam Attempt on MTN’s CEO
Blewett recounted how the fraudster falsely claimed he had made a mobile money transfer and tried to manipulate him into believing it. Rather than hanging up, he decided to engage the scammer for 15 minutes to prevent him from targeting another victim.
“Eventually, I told him I was the CEO of MTN, and he didn’t believe me. He got upset and hung up. But this experience serves as a reminder of how important it is to stay vigilant,” Blewett stated.
MTN Ghana’s Fight Against Mobile Money Fraud
Fraudsters continue to exploit unsuspecting mobile money users with various scams, including fake transfers and impersonation tactics. MTN Ghana has intensified efforts to combat these fraudulent activities through:
• Enhanced security measures to detect and block suspicious transactions
• Customer awareness campaigns to educate users on fraud prevention
• Stronger collaboration with law enforcement to track and prosecute scammers
Blewett assured MTN customers that the company is committed to strengthening security and improving fraud prevention strategies to protect mobile money users.
“We are constantly asking ourselves how we can improve. We are applying the same customer-first mentality to tackle these issues and are exploring better solutions for our users.”
How to Avoid Mobile Money Scams
MTN Ghana advises all users to follow these security tips to stay safe from mobile money fraud:
• Never share your PIN or personal information with anyone
• Verify transactions before confirming money transfers
• Ignore and report suspicious calls and messages
• Dial 100 to report mobile money fraud to MTN Ghana
With mobile money fraud on the rise, MTN Ghana remains committed to protecting its customers and enhancing digital security.
Stay alert, stay safe!