MTN Ghana Ensures Data Security During a Recent Cybersecurity Breach
MTN Ghana has confirmed a cybersecurity incident affecting approximately 5,700 customers’ data. Despite the breach, the company assures that its platforms remain fully operational. MTN Group emphasized its commitment to addressing the situation seriously and is closely monitoring developments.
In a press release dated April 28, 2025, MTN Group detailed that they are collaborating with cybersecurity experts to conduct an in-depth forensic investigation. The aim is to evaluate the full scope of the incident. MTN reiterated the importance of maintaining the confidentiality, integrity, and availability of its systems to ensure customer service excellence.
MTN Ghana has assured its customers that safeguarding their privacy remains a top priority. The telecommunications giant is committed to preserving the integrity of its systems and upholding the trust of its customers and stakeholders. MTN plans to communicate directly with the affected customers.
Furthermore, MTN took this opportunity to remind customers to remain vigilant and adopt standard security measures. These measures include keeping apps and devices updated, using strong and unique passwords, being wary of unexpected messages, and enabling multi-factor authentication where feasible.
MTN Ghana, a leading mobile telecommunications provider in the country, offers diverse services, including Mobile Financial Services. As part of the MTN Group, it plays a significant role in emerging markets, ensuring reliable communication and service provision.